TR GLOSSARY OF TERMS:

ADDITIONAL INVESTMENT
A change in scope of work and/or specification(s) during construction of the project, often times instigated by the client in effort to add value to their home. Each A/I Request is accompanied by a revised construction schedule.

BUDGET
A nebulous, but quantitative figure often derived at qualification to determine the reality of performing to the client's expectations.

CLIENT
A lead or prospect who has accepted a contract, be it Service Agreement, Design/Build Agreement or Construction Agreement.

CONSTRUCTION AGREEMENT
A legally binding contract detailing payment procedures and all construction-related contingencies, which includes reference to all or some of the accompanying documents: plans, specifications and scope of work.

DESIGN/BUILD AGREEMENT
A fundamental document to the process with tailored content, which unleashes the process by which prospects become clients, budgets become estimates, and programs become projects.

DEMOLITION & DISCOVERY AGREEMENT
Preliminary investigation during the design phase to eliminate unknown conditions of the existing structure.

DESIGN DEVELOPMENT
A scheduled series of meetings whereby the designer communicates the space planning, structurals and finishes in preparation for construction.

DEVELOPMENT TEAM
Project Consultant, Architect and Interior Designer that work together to provide the required standards of design detail necessary to perform the construction of each project.

ESTIMATE
A firm or relatively firm figure based on accurate pricing from a set of completed plans and specifications.

FEASIBILITY
A pre-paid amount of design time used to research and report the limitations, anticipated costs and other findings prior to entering into a Design/Build Agreement. May include a Demolition & Discovery Agreement.

LEAD
First time caller from any number of sources (referral, site sign, neighborhood mailing, web site, etc.).

MARKETING
Anything that is done by the TR staff to encourage its clientele to entrust the improvement of their homes and lifestyles to us.

PLANS
A full or partial set of architectural floorplan views, sections and elevations, interior elevations, inset details and electrical specifications.

POST CON
An internal post-construction meeting of the development team and production team to assess the project's success.

PRE CON
A site meeting at which the Project Manager is introduced to the client and the home, performing the checklist of items necessary to begin construction with complete mutual understanding.

PROGRAM
The parameters of the client wishlist, as determined by the Project Description paragraph of the Design/Build Agreement, by which design development is performed.

PROJECT
The encompassing descriptor of the design and construction phases, defined by a minimum of a budget and a program.

PROSPECT
A lead that has made it past qualification. Classified as such for the time between generation of the sales lead sheet and contract signing.

PUNCH LIST
The single list of remaining items developed by the Homeowner and Project Manager during the Walkthrough at substantial completion of the project.

QUALIFICATION
The verbal exchange of information between a qualified TR representative and a lead or prospect in order to generally outline the project program and realistic associated budget parameters. All pertinent information indicated on the sales lead form is to be filled out to best prepare the Sales Consultant.

SCHEDULE
The time-related outline of a perfectly performed project in an imperfectly performing world. Original copy is distributed to the job file, Project Manager and client. Should the project begin running ahead of schedule or behind, updates are generated during construction and new copies are distributed.

SCOPE OF WORK
A document outlining the work being performed in each room of the project by cost code, which accompanies the Construction Agreement.

SERVICE AGREEMENT
A Time & Materials contract solution for minor, loosely defined scopes of work requiring little or no design input.

SPECIFICATIONS
Pre-formatted Excel spreadsheets sorted by cost code, detailing product number, quantity, color, finish and any other pertinent information for accurately identifying specified material.

SUBSTANTIAL COMPLETION
A point at the trailing end of the construction of the project when the scope of work is completed and the finishing touches are being performed.

WALKTHROUGH
A scheduled meeting a few days prior to completion where the Homeowner, Project Manager and required support staff jointly prepare a final list of remaining items and final payment is requested.

WARRANTY
A period of one year following completion of the Walkthrough and receipt of final payment during which adjustments, touch-ups and repairs are performed.